Customer Reviews

We always value what our customers have to say, so please take your time and leave a review about the service you have received. This will also help us improve the customer experience going forward.

Please take a look below to see what our customers have to say about the products and service we have given them.

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    Jones Plumbing – Customer Reviews

    • “I was looking for shower mixer tapes. I went around in circles looking for like for like mixer tapes without any luck since most of the suppliers were closed due to the lockdown. I finally found Jones's plumbing supplies on the internet. I manage to get the tapes I was looking for. However, I have to say that the staff were extremely helpful and gave me very good advice on how to fit the tapes. I will be using them in the future and most definitely will be recommending them to all my families and friends.” Harish Vara

    • “We used this company for our main bathroom and en-suite. The service we received from Stephen was first class. Nothing was too much trouble and he interpreted our requirements exactly. We would have no hesitation in recommending this company.” Susan and Dudley Gibbs

    • “I needed a spare part for my wc and literally popped into the branch at 5pm on a Friday as the shop was about to close. The staff took the time to help me and actually gave me a spare for free which I was willing to pay for. I was so impressed with their time, their patience and overall customer service that when I'm ready to get a new bathroom in the next 2 years I'll definitely visit them again.” U Smith

    • “I would like to express my thanks for the work carried out to my Bathroom. I am delighted with the quality of the work as well as the speed and efficiency with which it has been undertaken. As you know, you were my preferred contractor having seen the bathroom you fitted at my neighbors’ home. I consider myself to have been extremely fortunate to have had access to the services you provide and I would not hesitate to recommend you to anyone requiring similar works to their home.” Geraldine Lawlor

    • “I have been asked by Jones Bathrooms for a reference, I am happy to do so. I was looking to have my Bathroom done, but I was worried I may have to temporarily move out while the works took place. However, I contacted Jones bathroom, they was really friendly and understood me, with 2 young children running around. They were really clean and friendly, I was more than happy with my bathroom.” Ms C Lawlor

    • “Just a quick note of thanks. Your team have provided us with a first class service and produced a fabulous bathroom. From the first meeting and throughout the work you have listened to our requirements and always accommodated our needs.” Mr & Mrs Murphy

    • “How lovely to find such a friendly helpful funny group of staff, after going in there with just the measurements within a hr. I came out with the bathroom of my dreams, without any pressure. Such a rare find, I can’t praise them enough thank you!” Sue Coates

    • “This will be the third bathroom we have purchased from Jones. What a brilliant, friendly service from Steve. He has great design ideas and suggests products to suit budget. This is how customer service should always be when dealing with retail businesses. A complete pleasure from beginning to end.” Yvonne Nazareth

    • “What a great shop! We called here just to look at a physical example of the bath we had decided to buy. The owner couldn't have been more helpful. I explained to him that we were only looking because we had a local (to us) firm working on our project. There was a very good range of products on display and I wouldn't hesitate to use this shop.” Robert Watkins

    • “I have popped in a couple of times and on each visit, they have been extremely helpful. Any questions I have are always answered. They seem to have all the parts needed for plumbing needs. The prices also seem good compared to others but most important their knowledge and customer care is the best I have found locally.” Vincenzo Iaciofano

    • “Twice I've been to the merchants and left with the best customer service I've possibly received anywhere. Thank you.” Steve Clarke

    • “Always helpful, usually have an answer whatever your question. Also now have a wide range of bathroom fittings available.” Ian Marvin

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      Jones Plumbing Supplies Ltd
      Based on 56 reviews
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      Kaj கஜ் Jeya
      Kaj கஜ் Jeya
      00:08 10 May 22
      Top class service from the very friendly and knowledgeable gentlemen at Jones today! Walked in with what we thought was... a broken part - they pointed out it needn’t be replaced, saved us money, and repaired the item on the spot with a simple washer. 🙌Thank you very much! 🙏read more
      Abbie Connolly
      Abbie Connolly
      10:22 28 Jan 22
      Really pleased with the service and products available at Jones Plumbing. My mum has used Steve for many years so when... I was renovating my bathroom we visited his showroom and there was so much on offer. Alex was really helpful and gave me far more help than Google ever could, the items I bought were delivered really quickly and I'm really pleased with the finish. Thank you!read more
      Peter Dewsbury
      Peter Dewsbury
      10:20 19 Jan 22
      Didnt have the product i needed but searched on internet 100% helpful👍
      Simon Drury
      Simon Drury
      13:30 17 Dec 21