Customer Reviews

We always value what our customers have to say, so please take your time and leave a review about the service you have received. This will also help us improve the customer experience going forward.

Please take a look below to see what our customers have to say about the products and service we have given them.

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    Jones Plumbing – Customer Reviews

    • “I was looking for shower mixer tapes. I went around in circles looking for like for like mixer tapes without any luck since most of the suppliers were closed due to the lockdown. I finally found Jones's plumbing supplies on the internet. I manage to get the tapes I was looking for. However, I have to say that the staff were extremely helpful and gave me very good advice on how to fit the tapes. I will be using them in the future and most definitely will be recommending them to all my families and friends.” Harish Vara

    • “We used this company for our main bathroom and en-suite. The service we received from Stephen was first class. Nothing was too much trouble and he interpreted our requirements exactly. We would have no hesitation in recommending this company.” Susan and Dudley Gibbs

    • “I needed a spare part for my wc and literally popped into the branch at 5pm on a Friday as the shop was about to close. The staff took the time to help me and actually gave me a spare for free which I was willing to pay for. I was so impressed with their time, their patience and overall customer service that when I'm ready to get a new bathroom in the next 2 years I'll definitely visit them again.” U Smith

    • “I would like to express my thanks for the work carried out to my Bathroom. I am delighted with the quality of the work as well as the speed and efficiency with which it has been undertaken. As you know, you were my preferred contractor having seen the bathroom you fitted at my neighbors’ home. I consider myself to have been extremely fortunate to have had access to the services you provide and I would not hesitate to recommend you to anyone requiring similar works to their home.” Geraldine Lawlor

    • “I have been asked by Jones Bathrooms for a reference, I am happy to do so. I was looking to have my Bathroom done, but I was worried I may have to temporarily move out while the works took place. However, I contacted Jones bathroom, they was really friendly and understood me, with 2 young children running around. They were really clean and friendly, I was more than happy with my bathroom.” Ms C Lawlor

    • “Just a quick note of thanks. Your team have provided us with a first class service and produced a fabulous bathroom. From the first meeting and throughout the work you have listened to our requirements and always accommodated our needs.” Mr & Mrs Murphy

    • “How lovely to find such a friendly helpful funny group of staff, after going in there with just the measurements within a hr. I came out with the bathroom of my dreams, without any pressure. Such a rare find, I can’t praise them enough thank you!” Sue Coates

    • “This will be the third bathroom we have purchased from Jones. What a brilliant, friendly service from Steve. He has great design ideas and suggests products to suit budget. This is how customer service should always be when dealing with retail businesses. A complete pleasure from beginning to end.” Yvonne Nazareth

    • “What a great shop! We called here just to look at a physical example of the bath we had decided to buy. The owner couldn't have been more helpful. I explained to him that we were only looking because we had a local (to us) firm working on our project. There was a very good range of products on display and I wouldn't hesitate to use this shop.” Robert Watkins

    • “I have popped in a couple of times and on each visit, they have been extremely helpful. Any questions I have are always answered. They seem to have all the parts needed for plumbing needs. The prices also seem good compared to others but most important their knowledge and customer care is the best I have found locally.” Vincenzo Iaciofano

    • “Twice I've been to the merchants and left with the best customer service I've possibly received anywhere. Thank you.” Steve Clarke

    • “Always helpful, usually have an answer whatever your question. Also now have a wide range of bathroom fittings available.” Ian Marvin

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      Jones Plumbing Supplies Ltd
      Based on 36 reviews
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      magdaline angela
      magdaline angela
      23:21 11 Nov 20
      Thanks for the excellent customers service when we come in to shop to look for bathroom accessories, which we bought... and looked brilliant in our more
      Terry Fitzsimmons
      Terry Fitzsimmons
      20:51 05 Nov 20
      Always great service and good advice, friendly staff!
      Jason Cox
      Jason Cox
      16:04 16 Oct 20
      Grate shop really helpful and really good in price
      Leroy Thomas
      Leroy Thomas
      13:22 10 Sep 20
      I've been going here for many years and have always been greeted by the friendly staff. Steve, Alfie, & Brad. Whatever... query I've had they always are willing to give advice to help you resolve your issue and what is best to use for the job in hand.Steve and his staff cannot do enough for their customers, I would highly reccomend this more
      L H
      L H
      12:41 26 Jun 20
      Good knowledgeable staff, extremely helpful. Great customer service. Beats all the big DIY stores hands down.... Competitive prices for all your plumbing and bathroom needs. Stephen and staff thank you very much. My bathroom is more
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